Terms of service

Last Updated: 02/02/2026

Welcome to Pint Sized Toys Pty. Ltd. (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of https://pintsizedtoys.com.au (the “Site”) and any purchases you make through the Site. By accessing or using the Site, placing an order, or otherwise interacting with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use the Site.

1. Definitions

  • “Customer,” “you,” or “your” means any person or entity using the Site to browse or purchase products.
  • “Products” refers to any toys or related merchandise available for purchase on the Site.
  • “Order” means your request to purchase Products, as submitted through the Site.
  • “Terms of Sale” refers to these Terms, together with any other policies expressly incorporated by reference (e.g., Shipping Policy, Return Policy, Privacy Policy).

2. Account Registration

  1. Eligibility: You must be at least 18 years old and capable of forming a binding contract under Australian law to register an account.
  2. Account Information: When you register, you agree to provide accurate, current, and complete information, and to update it as necessary.
  3. Security: You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. Notify us immediately of any unauthorized use.

3. Ordering & Order Acceptance

  1. Order Submission: All Orders must be placed via the Site. Once you submit an Order, you will receive an order confirmation by email.
  2. Acceptance: An Order is not binding on us until we send you a separate confirmation of acceptance or dispatch the Products. We reserve the right to refuse or cancel any Order for any reason, including but not limited to:
    • Product unavailability
    • Errors in pricing or product information
    • Suspected fraud or unauthorized use
  3. Order Modifications: After an Order is confirmed, you may request changes by contacting our Customer Support team. We will use reasonable efforts to accommodate changes but cannot guarantee acceptance.

4. Pricing & Payment

  1. Prices: All prices are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable.
  2. Payment Methods: We accept major credit/debit cards, PayPal, and other payment methods displayed at checkout.
  3. Authorisation: You authorise us (and our payment processors) to charge your chosen payment method for the total amount of your Order, including taxes and shipping fees.
  4. Payment Security: We do not store your full payment details on our servers. All payment information is handled securely by PCI-compliant third-party processors.

5. Shipping & Delivery

Our Shipping Policy sets out detailed information about shipping options, costs, estimated delivery times, and order tracking. Please review it before placing an Order.

6. Returns, Exchanges & Refunds

Our Shipping Policy explains the process, eligibility, and conditions for returning or exchanging Products, as well as refund timing. Please refer to that policy for full details.

7. Product Descriptions & Availability

  1. Descriptions: We strive for accuracy in product images, descriptions, specifications, and pricing. However, we do not warrant that product descriptions or other content are error-free or complete.
  2. Availability: All Products are subject to availability. We may periodically update or discontinue Products without notice.

8. Intellectual Property

  1. Ownership: All text, images, graphics, logos, videos, and software on the Site are owned or licensed by us and are protected by Australian and international intellectual property laws.
  2. Limited License: You may view and download one copy of the Site content for your personal, non-commercial use only. Any other use requires our express written permission.

9. User Conduct

When using the Site, you agree not to:

  • Violate any applicable laws, regulations, or third-party rights.
  • Use automated systems (e.g., bots, scrapers) to access or interact with the Site.
  • Interfere with or damage the Site, servers, networks, or any connected system.
  • Upload or transmit any material that is unlawful, harmful, or infringing.

10. Limitation of Liability

  1. No Indirect Damages: To the fullest extent permitted by law, we are not liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Site or Products, even if advised of the possibility of such damages.
  2. Cap on Liability: Our total liability for any claim arising out of or relating to these Terms or your use of the Site will not exceed the total amount you paid for the specific Product giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Pint Sized Toys Pty. Ltd., its officers, directors, employees, and agents from any claim, liability, damage, or expense (including reasonable legal fees) arising out of:

  • Your breach of these Terms.
  • Your negligence or wilful misconduct.
  • Your violation of any law or third-party right.

12. Termination

  1. By Us: We may suspend or terminate your access to the Site, in whole or in part, at any time and for any reason, without notice.
  2. By You: You may stop using the Site at any time. If you wish to terminate your account, please contact Customer Support.
  3. Effect of Termination: Sections on Intellectual Property, Limitation of Liability, Indemnification, Governing Law, and General Provisions will survive termination.

13. Dispute Resolution

  1. Informal Resolution: Before initiating any formal dispute, you agree to contact us at Contact@Pintsizedtoys.com.au and allow 28 days to resolve the matter informally.

14. Changes to Terms

We may update these Terms at any time. Refer to our website for up-to-date terms and conditions.

15. Contact Us

For questions, concerns, or to request further information about these Terms, please contact:

Pint Sized Toys

Email: contact@pintsizedtoys.com.au